Videos
Take a moment to learn more about your finances from our own knowledgeable staff.
Online & Mobile Banking
DIGITAL BANKING
Register for Digital Banking
Learn how to register for our digital banking platforms in order to view your loan, make payments, and more..
ONLINE BANKING
Online Banking Navigation
A quick overview of the navigation within Online Banking.
DIGITAL BANKING
Loan Payments
Learn how to quickly and easily make Loan Payments through our online and mobile banking platforms.
ONLINE BANKING
Bill Pay
Learn how to set up new payees in the Bill Pay feature of our digital banking platform.
DIGITAL BANKING
Quick Apply
It's easier than ever to open a new checking, savings, or certificate instantly, or apply for a new auto, personal, or mortgage loan quickly, all within online and mobile banking.
MOBILE BANKING
Mobile App Navigation
A quick overview of the navigation with the Mobile App.
DIGITAL BANKING
Mortgage Payments
Learn how to quickly and easily make a Mortgage Payment through our online and mobile banking platforms.
ONLINE BANKING
Pay A Person
Send payments quickly to your friends and family using their mobile phone number or email address.
DIGITAL BANKING
Mobile Check Deposit
Use your device's camera and our mobile banking app to deposit your checks.
DIGITAL BANKING
Certificate Management in Digital Banking
Learn how to find your certificate maturity date, decide what happens at maturity, and open a new certificate in seconds.
ITMs & ATMs
Interactive Teller Machines (ITMs)
Meet Our ITMs
In this video you learn all you can do at one of our Interactive Teller Machines, or ITMs, including depositing cash and checks, making loan payments and more! All while speaking to a live, local ITM agent located in our Oak Ridge headquarters.
ATM/ITM
New Bill Mix Function
Using the new bill mix function on our ATM/ITM combo machines, you can now select what denomination you want your bills in return! Follow Amanda as she takes you on a quick tutorial.
Debit & Credit Cards
Debit Card
Card Management
Have you ever left your debit card at a store or restaurant? Keep your mind at ease with our new card management feature now available on our online banking and mobile app. Simply lock, unlock, or report your debit card lost or stolen with just a few simple steps!
Privacy & Security
Privacy
Protecting Your Privacy
We do a lot behind the scenes to keep your information safe. However, there are a few things you can do in order to further protect your finances. In this video we discuss protecting and using your debit card PIN, submitting a travel notice, and reviewing your credit report.
Travel
How to Submit a Travel Notice
Going on vacation? Don't forget to submit a travel notice through our online banking or mobile app before you leave! Here are some simple steps that only take a minute to ensure you have access to your funds while out of state.
Fraud
Avoiding Real Estate Wire Fraud
Real Estate Wire Fraud happens all too frequently. Here is some information with tips and tricks to help you avoid falling victim to this popular scam while purchasing your dream home.
Tools & Tips
Tools
How to Avoid Fees
Avoid fees with tools like our overdraft protection, fee-free coin machines (members only), and more!
Tools
Branch & ATM Locations
Find your nearest branch location or Fee-Free ATM/ITMs within Mobile Banking or on our website's Location Finder.
TOOLS
Overdraft Protection
Set up automatic transfers from your other accounts to cover purchases even when you don't have enough funds in your checking account.
CREDIT SCORE
SavvyMoney Credit Score Available from ORNL FCU
SavvyMoney Credit Score is available to use in the online and mobile banking app from ORNL Federal Credit Union. Keep up with your score changes daily and receive updates and alerts via email.
CREDIT SCORE
How to Increase and Maintain Your Credit Score
Is your credit score low, or are you just beginning to build credit? Learn how to increase and maintain your credit score with these simple steps while checking your progress for free!
Business Banking
Business Online Banking
Adding New Roles/Users
Learn how to set up roles and sub-users within digital banking.