Videos
Take a moment to learn more about your finances from our own knowledgeable staff.
Online Banking
ONLINE BANKING
Online Banking Tutorial
Our online banking platform got a makeover with menu navigation and awesome new features! Follow along with Taylor as she guides you through the simple dashboard, helping you easily stay on top of your finances!
ONLINE PAYMENTS
Easy Online Payments
You can now make easy one-time or recurring payments on your ORNL FCU loans from another financial institution at ornlfcu.com!
Mobile Banking
Mobile App
New Mobile App Update
Learn more about the features on our latest app update including Touch ID, paying loans, quick balance, and more!
ITMs & ATMs
Interactive Teller Machines (ITMs)
Meet Our ITMs
In this video you learn all you can do at one of our Interactive Teller Machines, or ITMs, including depositing cash and checks, making loan payments and more! All while speaking to a live, local ITM agent located in our Oak Ridge headquarters.
ATM/ITM
New Bill Mix Function
Using the new bill mix function on our ATM/ITM combo machines, you can now select what denomination you want your bills in return! Follow Amanda as she takes you on a quick tutorial.
Debit & Credit Cards
Debit Card
Card Management
Have you ever left your debit card at a store or restaurant? Keep your mind at ease with our new card management feature now available on our online banking and mobile app. Simply lock, unlock, or report your debit card lost or stolen with just a few simple steps!
Credit Card
Save Big with our Visa Platinum Credit Card
With no-fee balance transfers or cash advances and a low introductory rate, our card is hard to beat.
Privacy & Security
Privacy
Protecting Your Privacy
We do a lot behind the scenes to keep your information safe. However, there are a few things you can do in order to further protect your finances. In this video we discuss protecting and using your debit card PIN, submitting a travel notice, and reviewing your credit report.
Travel
How to Submit a Travel Notice
Going on vacation? Don't forget to submit a travel notice through our online banking or mobile app before you leave! Here are some simple steps that only take a minute to ensure you have access to your funds while out of state.
Fraud
Avoiding Real Estate Wire Fraud
Real Estate Wire Fraud happens all too frequently. Here is some information with tips and tricks to help you avoid falling victim to this popular scam while purchasing your dream home.
Tools & Tips
Tools
How to Avoid Fees
Avoid fees with tools like our overdraft protection, fee-free coin machines (members only), and more!
CREDIT SCORE
How to Increase and Maintain Your Credit Score
Is your credit score low, or are you just beginning to build credit? Learn how to increase and maintain your credit score with these simple steps while checking your progress for free!
Insurance
7 Title and 7 Insurance
Did you know as a credit union member that you have access to a quality title and insurance company? They are credit union people, helping credit union people find the easiest and most affordable rates on your home closings and insurance.
