Skip To Main Content

Debit Card
Management
& Safety

Convenient tools & important tips for your security & peace of mind.

Card management at your fingertips.

These powerful features within Online & Mobile Banking allow you to monitor and take control of your debit card:

Real-Time Transaction Alerts

Be notified immediately when a transaction occurs over a dollar amount that you specify.

Lock & Unlock

If you are unable to locate your card or do not recognize a transaction, you can lock your card instantly. Unlock it when you are ready.

Travel Notices

Our security team monitors your card 24/7 for unusual activity. Tell us when and where you are traveling, and we'll make sure you card is available and ready to use.

Safeguarding your card's information.

A few tips that are crucial to helping you prevent unauthorized purchases, protect against identity theft, and minimize the risk of fraud.

Keep your card in a safe place.

Always store your card in a place where you can find it. Do not leave your card in your vehicle unattended.

PIN Safety

Your PIN is yours and yours alone. Don’t share your PIN with ANYONE and don’t write it down. Choose a PIN you can easily remember, but would be difficult for someone else to guess.


Be very careful when sharing your card information.

Never give your information over the phone unless you initiate the call. If you receive a call claiming to be a business or ORNL FCU asking for card information, don’t worry about being polite! Simply hang up and call a trusted number directly to confirm.

Lost or Stolen card?

If you ever feel like your card has been compromised, call us right away at 800.676.5328

 

 

­ ­