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For quick answers to common questions, choose Let's Talk! below.
These powerful features within Online & Mobile Banking allow you to monitor and take control of your debit card:
A few tips that are crucial to helping you prevent unauthorized purchases, protect against identity theft, and minimize the risk of fraud.
Always store your card in a place where you can find it. Do not leave your card in your vehicle unattended.
Your PIN is yours and yours alone. Don’t share your PIN with ANYONE and don’t write it down. Choose a PIN you can easily remember, but would be difficult for someone else to guess.
Never give your information over the phone unless you initiate the call. If you receive a call claiming to be a business or ORNL FCU asking for card information, don’t worry about being polite! Simply hang up and call a trusted number directly to confirm.
