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Member Security Update

November 10, 2026

Over the past two days, ORNL Federal Credit Union has been closely monitoring an increase in suspicious card activity. Our teams are actively responding, strengthening safeguards, and blocking transactions identified as potentially fraudulent.

Protecting our members and their accounts remains our highest priority. We encourage you to regularly review your account activity and promptly report any transaction you do not recognize. 

As an added layer of protection, Visa's Zero Liability helps protect cardholders from unauthorized charges when they are promptly reported.

If you have questions or concerns about your card, please contact ORNL Federal Credit Union directly through a trusted channel. We appreciate your patience and trust as we continue working diligently to protect you.

 

 

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