Protecting Our Members – Important Reminder

Did you know that scammers can spoof ORNL Federal Credit Union’s phone number to make it appear as though a call or text is coming from us?

 If you receive a call or message from someone claiming to represent the Credit Union and they ask for personal information, pressure you to act quickly, or demand payment, hang up immediately.

To verify any suspicious communication, call us directly at 800.676.5328 or visit your nearest branch, your safety is our top priority.

As a reminder, ORNL FCU will never:

• Request direct access to your computer
• Ask for verification codes, usernames, passwords, or PINs
• Ask you to purchase gift cards & vouchers or transfer money using Venmo, Cash App, or any other payment service

Stay alert and protect your personal information. We're here to help. Together, we Thrive!