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FRAUD ALERT - PHONE SCAMS

July 2, 2025

Protecting Our Members – Important Reminder

Did you know that scammers can spoof ORNL Federal Credit Union’s phone number to make it appear as though a call or text is coming from us?

 If you receive a call or message from someone claiming to represent the Credit Union and they ask for personal information, pressure you to act quickly, or demand payment, hang up immediately.

To verify any suspicious communication, call us directly at 800.676.5328 or visit your nearest branch, your safety is our top priority.

As a reminder, ORNL FCU will never:

  • Request direct access to your computer
  • Ask for verification codes, usernames, passwords, or PINs
  • Ask you to purchase gift cards & vouchers or transfer money using Venmo, Cash App, or any other payment service

Stay alert and protect your personal information. We're here to help. Together, we Thrive!


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ornlfcu-75th-anniversary-book-cover

75th Anniversary Commemorative Book

Since 1948, the mission of ORNL Federal Credit Union has been to help its members create healthy relationships with their money. By helping hundreds of thousands of members see success, ORNL FCU has become one of the largest credit unions in Tennessee and in the country.

This book tells the Credit Union’s story: from humble beginnings of ten founding members and $50 in 1948 exclusively for the employees of Oak Ridge National Laboratory to becoming a $3-plus billion organization with over 190,000 members.

 

Click to Read (PDF)
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