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How can Easton help you?
Hello! My name is Easton.
Choose ‘Let’s Chat!’ in the bottom-right corner of the screen for answers to common questions. Call 800.676.5328 where I can help with questions, balances, transfers, and payments.
Just describe what you need in a few words like, "I need to make a payment." If I’m not able to help, I can quickly connect you with a live agent. Learn more about Easton here.
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Call
Call Center
24 Hours a Day / 7 Days a Week
- Toll Free 800.676.5328
- Local 865.688.9555
Debit Card
- Activate**, Change PIN 866.902.7348
- Mobile Wallet 866.902.7348
- Disputes, Report Lost / Stolen 866.902.7348
- Questions, Transactions 800.676.5328
**Activation call must be made from phone number on file.
Credit Card
- Support 866.820.3758
- Activate*** 800.527.7728
- Change PIN 888.886.0083
- Report Lost / Stolen 800.449.7728
***Activation call must be made from phone number on file.
Branches
- Toll Free 800.676.5328
- Local 865.688.9555
- LaFollette 423.562.8948
- Madisonville 423.442.6061
- Morristown 423.581.9800
Telephone Banking
24 Hours a Day / 7 Days a Week
For balances, transfers, history, and more.
- Toll Free 800.261.0290
- Local: 865.687.3922
Correspondence
ORNL FCU
P.O. Box 365
Oak Ridge, TN 37831
Media Contact
ORNL FCU
c/o: Marketing Department
P.O. Box 365
Oak Ridge, TN 37831
Loss Payee Information for Insurance Providers
Vehicle Insurance
ORNL FCU
P.O. Box 365
Oak Ridge, TN 37831
HELOC Insurance
Evans Simpson and Associates
P.O. Box 1549
Snellville GA, 30078
Fax 770.979.3173
Mortgage Insurance
Roundpoint Mortgage on Behalf of ORNL FCU ISAOA/ATIMA
P.O. Box 2927
Phoenix, AZ 85062
Fax 865.220.7800
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